Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, please contact us at hudrosstore@gmail.com with your order number and photos of the item. Because our products ship directly from our fulfillment partners, most returns do not require you to mail the item back — we'll review your request and confirm next steps by email, which may include a refund, replacement, or return shipping instructions if applicable.

If your return is accepted, we'll send you confirmation and, if a physical return is required, instructions on how and where to send your package.

You can always contact us for any return question at hudrosstore@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we've reviewed your return request, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since we've approved your return, please contact us at hudrosstore@gmail.com.